Privacy Policy
Effective Date: January 1, 2026

 

At DiveNETGPS.com ("DiveNET," "we," "us," or "our"), we are deeply committed to protecting your privacy and the confidentiality of your data. We recognize that our users — ranging from individual professionals to commercial enterprises in marine, diving, survey, subsea, and other industries — entrust us with sensitive personal information and proprietary commercial data, including location, operational, and other critical details. Safeguarding this trust is fundamental to our business.

 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (DiveNETGPS.com), use our products/services (including underwater GPS systems, wireless communication tools, and related software/interfaces), or interact with us.

 

1. Information We Collect

 

We collect only the information necessary to provide, improve, and secure our services:

​

• Personal Information: Name, email address, phone number, billing/shipping details, and account credentials when you register, purchase, request support, or subscribe to updates.

​

• Location and Technical Data: Precise or general geolocation data from devices, such as contained in log files when you provide them for support or consultation purposes. We do not automatically collect precise geolocation from your device in real-time unless you explicitly enable and provide it through our products/services.

​

• Commercial/Operational Data: Proprietary commercial information, such as survey data, dive/mission data, coordinates, systems and sensors, etc., when you provide them for support or consultation purposes.

​

We do not collect sensitive personal data (e.g., racial/ethnic origin, health information) unless directly relevant and voluntarily provided for a specific service.

 

2. How We Use Your Information

 

We use information solely to:

​

• Deliver and support our underwater and aerial GPS navigation, communication, and GIS products/services.

​

• Process transactions, provide customer support, and fulfill warranty/service obligations.

​

• Improve product performance, security, and features (e.g., through aggregated/anonymized analytics). Where possible, we anonymize or aggregate data for these purposes to minimize identifiability.

​

• Communicate essential updates, security notices, or service-related information. We never use your data for unrelated marketing, profiling, or behavioral advertising without explicit consent.

​

3. Our Commitment to Privacy and Confidentiality

 

We treat your personal and commercial data with the highest level of care:

​

• No selling of data: We do not sell, rent, or trade your personal information or commercial/operational data to third parties for their own purposes.

​

• Commercial sensitivity respected: Location tracks, mission logs, survey datasets, and proprietary operational information are considered confidential business assets. We implement strict access controls and do not disclose them except as required by law or with your explicit authorization.

​

• Minimal collection & purpose limitation: We collect only what is essential and retain data no longer than necessary—typically for the duration of your account/activity plus up to 7 years for legal, warranty, or compliance obligations, after which it is deleted or anonymized.

​

4. Sharing Your Information

 

We share information only in limited circumstances:

​

• With service providers (e.g., payment processors, cloud hosting, support tools) bound by strict confidentiality and data protection obligations.

​

• To comply with legal requirements, respond to valid court orders, or protect rights/safety.

​

• In connection with a business transfer (e.g., merger/acquisition), with notice where required.

​

No sharing occurs for commercial exploitation.

 

5. Data Security

 

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption of data in transit and at rest where appropriate, access controls and security assessments.

 

6. Your Rights and Choices

 

You may:

​

• Access, update, or delete your personal information by contacting us.

​​

• Opt out of non-essential communications (e.g., newsletters).

​​

• Disable or limit location features where applicable (note: this may affect core service functionality).

​

For California Residents (CCPA/CPRA): You have rights to know categories of personal information collected/used/shared, request deletion, opt out of any "sale" (we do not sell data), and limit use/disclosure of sensitive personal information (including precise geolocation).

 

For EEA/UK Residents (GDPR/UK GDPR): We process data on bases such as contract necessity or legitimate interests; you have rights to access, rectification, erasure, restriction, portability, and objection. Contact us to exercise these.

 

7. Cookies and Tracking

 

Our website uses essential cookies for functionality and limited analytics (no advertising trackers). You can manage preferences via your browser settings.

​

8. Children's Privacy

 

Our services are not directed to individuals under 16. We do not knowingly collect data from minors.

 

9. Changes to This Policy

 

We may update this policy periodically. Changes will be posted here with an updated effective date. We will notify you of material changes via email or website notice where appropriate.

 

10. Contact Us For questions, requests, or concerns about your privacy or data:
 

Email: info@divenetgps.com
Or write to: DiveNET, 3600 Harbor Blvd. STE 110, Oxnard CA 93035

 

We are dedicated to earning and maintaining your trust through responsible, transparent, and privacy-first practices. Thank you for choosing DiveNET.